Success Story
When Time Mattered Most: How We Helped John Get Lifesaving Heart Surgery in Shanghai
This is a hypothetical example for illustrative purposes only
Patient Profile
Name: John M. (pseudonym)
Age: 72
Location: Auckland, New Zealand
Diagnosis: Severe aortic stenosis (heart valve narrowing)
Situation: Rapidly worsening symptoms; faced a 4–6 month wait for surgery in NZ public system
The Challenge
John was living an active retirement until he began experiencing chest tightness, shortness of breath, and dizziness. His cardiologist diagnosed severe aortic stenosis, a condition that can become fatal if untreated.
He was told he needed heart valve replacement surgery, but the estimated wait time in New Zealand’s public system was over 4 months — time he might not have.
The Turning Point
Worried and frustrated, John’s daughter found our website and reached out. Within 72 hours:
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We arranged a remote consultation with a cardiovascular surgery expert at a major hospital in Shanghai
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Our team translated his echocardiogram and test results into Chinese
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The surgical team reviewed his case and recommended a minimally invasive TAVI procedure
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We secured a medical visa, booked flights, and arranged accommodation for both John and his wife
The Treatment Journey
Upon arrival in Shanghai, John was welcomed by our bilingual support team, who:
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Picked them up from the airport and escorted them to the hospital
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Helped with pre-surgical testing, consent forms, and translation throughout
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Provided 24/7 assistance for logistics, hospital meals, and post-op care coordination
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Kept in touch with John’s cardiologist in Auckland during the process
The TAVI procedure went smoothly. John was walking the halls 3 days after surgery, and discharged in just 6 days. His wife said she felt completely supported throughout.
John's Family Says
“We were terrified at first, but this team made everything feel manageable. We couldn’t believe how quickly things moved. The care in Shanghai was outstanding — and having someone by our side made all the difference.”
Outcome
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From initial inquiry to surgery: 2.5 weeks
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Estimated total cost: NZ$45,000 (including hospital, travel & support)*
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Procedure: Minimally invasive TAVI valve replacement
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Returned to New Zealand in under 3 weeks
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Health outcome: Improved breathing, restored energy, no more chest tightness
Why This Matters
John’s story reflects what many Kiwi families face: long waits for life-saving care.
With our cross-border support, patients like John don’t have to wait — they can act, heal, and return home safely.
Facing a long wait for surgery in NZ?
* Estimated total cost: From NZ$45,000, depending on hospital, procedure, and support level.
We work with both private hospitals (like Shanghai United Family Hospital) and top-tier public institutions to suit different budgets and needs.
Disclaimer
This case study is a **hypothetical example** created for **illustrative purposes only**. It does not depict a real patient or treatment outcome. Actual medical results vary significantly depending on individual conditions. We are not a medical provider and do not make treatment decisions or guarantees. All medical services are delivered by licensed hospitals and healthcare professionals in China. Please consult your doctor before making any healthcare decisions.