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Bejing United Family Healthcare logo - 北京和睦家医疗

Beijing United Family Hospital

Beijing United Family Hospital (BJU) is recognized as a full-service, internationally accredited healthcare provider that has been offering premium care since 1997. It is consistently re-accredited by the Joint Commission International (JCI), ensuring high-quality standards in patient care and safety comparable to hospitals in the United States. BJU also holds accreditation from the College of American Pathologists (CAP) and has received Stage 6 EMRAM certification from the Healthcare Information and Management Systems Society (HIMSS).

The hospital provides a full range of medical services, from 24-hour emergency care to wellness treatments, and utilizes state-of-the-art technology such as MRI, endoscopies, laparoscopic surgery, cardiovascular intervention, and da Vinci robotic minimally invasive surgery. BJU's team includes over 200 full-time senior physicians and specialists from around the world, with multilingual staff capable of communicating in English, Arabic, French, Japanese, Korean, Spanish, Russian, and many other languages and Chinese dialects. The hospital is part of a larger network, United Family Healthcare (UFH), with facilities in multiple cities across China and a unified electronic medical record system. BJU also offers direct billing with approximately 100 international insurance providers, making it convenient for expatriates.

Key Innovations

1. Global Care Standards

  • Women & Children’s Health:

    • Obstetrics integrates HypnoBirthing® techniques; over 50% patients are Chinese nationals

    • Level III NICU staffed by US-board certified neonatologists

  • Oncology Program:

    • Qiwang Cancer Center delivers NCCN-guided therapies (e.g., CAR-T for multiple myeloma)

  • Rehabilitation:

    • Robotic exoskeletons combined with TCM acupuncture accelerate post-stroke recovery

2. Transcultural Medical Team

  • 400+ full-time physicians from 25 countries, including:

    • Dr. David Rutstein (former US Deputy Surgeon General)

    • Dr. Masoud Afnan (FRCOG, UK)

  • Multilingual Coordination:

    • Dedicated case managers for international patients (EN/FR/ES/AR)

3. Digital Health Ecosystem

  • AI-powered “UFH Care” App:

    • Real-time insurance billing (Cigna/Allianz/Bupa)

    • Telemedicine connects to US specialists within 4 hours

Beijing United Family Hospital exterior facade

Key Specialties & Departments

  • Obstetrics and Gynecology (妇产科): The department features a professional team highly skilled in the diagnosis and treatment of gynecological tumors, infertility, high-risk pregnancies, prenatal diagnosis, and postpartum rehabilitation. BJU emphasizes providing a lifetime of care, attending to patients from birth through old age. The Psychological Health Center also offers specific support for pregnancy and post-partum mental health care. The hospital has an associated Beijing United Family Women’s and Children’s Hospital and provides updated delivery and prenatal care packages.

  • Pediatrics (儿科): BJU's Pediatric Department offers high-quality, international pediatric outpatient and inpatient care for infants, children, teens, and young adults. Their pediatric experts are proficient in treating common childhood diseases like respiratory tract infections, diarrhea, childhood asthma, allergic diseases, and developmental delays, in addition to providing general pediatric healthcare services. The Children’s Health Center, established in 2014, provides comprehensive pediatric and pediatric specialty services in a child-friendly setting. The hospital provides 24/7 pediatric emergency care without prior appointments. Specialized pediatric services include:

    • Outpatient Pediatric Sub-specialty Clinics: Covering General Surgery, Orthopedics, Cardiology, Hematology, Adolescent Medicine, Special Needs Children’s, Nutrition, Nephrology, Neurology, Gastroenterology, Endocrinology, Asthma, Child Developmental Screening, High-Risk Infants Follow-up, and Speech Therapy.

    • Outpatient Same-day Services for Sick Children: Provides care for common illnesses and minor injuries, with advice available by phone to determine if an office visit is needed.

    • Outpatient Well-child Preventive Services: Includes regular check-ups to monitor growth and development, update immunizations, detect potential problems early, and provide guidance on child health and safety.

    • Cranial Remolding Orthosis Treatment: Offered for moderate to severe head shape deformities (plagiocephaly) in children aged 4 to 18 months. This involves a head scan in the clinic, with the orthosis manufactured in the USA and fitted at BJU.

    • Children’s Behavioral and Emotional Developmental Assessment Clinic: Utilizes international standard assessment tools to evaluate development, offering professional advice and referrals for specific needs.

    • Child Life Program: Provides developmental, social, and emotional support to help children and families cope with illness, treatment, and stress through therapeutic play, surgery tours, and bedside activities. Certified Child Life Specialists (CCLS) are available for assistance during procedures and for parenting issues.

  • Neurology (神经内科): The Neurology department is skilled in the treatment of neurological diseases such as headaches, epilepsy, Parkinson’s disease, multiple sclerosis, and strokes. Beijing United Family Hospital has been recognized on the Map of Stroke Provider by the Beijing City government since 2018.

  • Cardiovascular Medicine (心血管内科): This department possesses rich experience in the diagnosis and treatment of cardiovascular system diseases, including coronary heart disease, arrhythmia, hypertension, and heart failure. BJU is equipped to offer cardiovascular intervention.

  • Orthopedics (骨科): Orthopedic experts at BJU are proficient in treating a wide range of orthopedic diseases, such as fractures, joint diseases, spinal diseases, and sports injuries. They provide comprehensive services including surgical treatment and rehabilitation therapy.

  • Oncology (肿瘤科): The Oncology department is proficient in the diagnosis and treatment of tumors, offering personalized tumor treatment plans that encompass chemotherapy, radiotherapy, surgery, targeted therapy, and immunotherapy. BJU works in conjunction with the United Family New Hope Oncology Center, and provides International Standard Precision Radiation Therapy Services.

  • Internal Medicine (大内科): This comprehensive department covers multiple sub-specialties, including respiratory medicine, nephrology, endocrinology, rheumatology-immunology, allergy, hematology, infectious diseases, and geriatrics. It offers screening, diagnosis, and treatment for various sub-specialty diseases, conducts multi-disciplinary consultations for complex cases, and provides long-term management of chronic diseases.

  • General Surgery (普通外科): The General Surgery department demonstrates outstanding performance in various surgical fields, including head and neck surgery, thyroid surgery, breast surgery, gastrointestinal surgery, hepatobiliary-pancreatic-splenic surgery, abdominal wall and hernia surgery, and anorectal surgery. The department extensively utilizes advanced technologies such as robotic surgery, specifically mentioning the da Vinci robotic minimally invasive surgery system. A Specialist Clinic for specific conditions within the Surgery Department is available, along with Day Surgery options allowing patients to be discharged within 24 hours. BJU also offers plastic and cosmetic surgery services.

  • Medical Checkup Center (体检中心): While not detailed with a specific description in source, BJU offers wellness treatments and the Family Medicine department provides comprehensive preventive health care services. These include individualized preventive care, annual check-ups, pre-employment check-ups, pre-insurance check-ups, preconception counseling, immunizations for children and adults, chronic disease screening and prevention, atherosclerotic cardiovascular disease risk assessment, cancer screening, pre-travel consultations, and various medical certificates. International health insurance plans obtained by expats in Beijing often cover routine health check-ups and annual physicals.

Services for International Patients

  • International Medical Services

    • Designed for Foreign Patients: BJU is tailored to meet the needs of foreign patients, offering comprehensive bilingual (Chinese-English) services.

    • Multilingual Support: The hospital staffs doctors and personnel who can communicate in a wide array of languages including English, Arabic, French, Japanese, Korean, Spanish, Russian, Danish, Dutch, German, Italian, Laotian, Polish, Portuguese, and Thai, in addition to various Chinese dialects such as Minnan, Shanghai, Sichuan, and Cantonese. A 24-hour free telephone translation service is also available.

    • 24/7 Emergency Care: BJU provides emergency services around the clock, with critical cases receiving priority handling. The 24-hour Emergency Hotline is +86 (10) 5927 7120.

    • International Standards: The hospital’s facilities and quality of care meet international standards, striving to match those of healthcare providers in the United States and Europe. BJU was the first hospital in China to receive JCI accreditation.

    • Insurance Support: BJU offers direct billing services with approximately 100 international insurance providers and agent companies, making it convenient for expatriates. Specific examples of supported providers include Bupa and Allianz. It is recommended for patients to verify their insurance coverage by calling the number on their insurance card.

  • Appointment Methods for Foreigners

    • WeChat Mini-Program (Recommended):

      1. Search for “United Family Healthcare” (和睦家医疗) on WeChat and enter the mini-program.

      2. Select “Outpatient Appointment” and register with passport details.

      3. Choose a department (e.g., Family Medicine, Pediatrics) and book a slot, available up to 8 days in advance.

      4. Payment can be made via WeChat Pay/Alipay, though international cards may require assistance.

    • Telephone Appointment: You can call the 24-hour hotline at 4008-919191 for English service.

    • On-Site Registration: Patients can also make an appointment by visiting the hospital’s registration desk, with an original passport required.

    • Email Appointment: Appointments can be made by sending an email to 4008919191@ufh.com.cn.

  • Required Documents

    • Original passport and visa copy.

    • Translated medical records (English/Chinese recommended).

    • Insurance card (if utilizing direct billing).

  • Fees & Insurance

    • Self-Pay: Fees at BJU are generally higher than those at public hospitals, with consultations, for example, ranging from 800–1,500 RMB. An uncomplicated birthing procedure at BJU can cost over $13,000 USD. Costs for a standard private hospital room can be thousands of US dollars per night, potentially doubling or tripling in emergency situations.

    • Insurance Coverage: While public health insurance plans in China may not meet most expats' needs, especially for private facilities or international treatment, international health insurance is crucial for expats seeking private hospital care. BJU's direct billing service with many international insurance providers helps manage these costs. It is advisable to choose plans that cover routine health check-ups, annual physicals, pre-existing conditions, and provide direct payment access to hospitals.

  • Key Notes for International Patients

    • No Dedicated International Department: BJU operates with an entirely international-focused model, meaning all services are inherently foreigner-friendly rather than having a separate international department.

    • Emergency Contact: For immediate assistance, the emergency hotline is (010) 5927 7120. The hospital also provides bilingual nurses through this hotline to help assess emergency situations and advise on next steps, including ambulance dispatch if needed.

    • Alternative Public Hospital Option: For those considering public hospital alternatives in Beijing, Peking Union Medical College Hospital is an option. However, public hospitals in Beijing are often overcrowded, leading to long waiting periods.

Beijing United Family Hospital reception area

Disclaimer:
The information on this page about Beijing United Family Hospital is sourced from the hospital's official website and other authoritative sources. We strive to keep it accurate and current, but please note that details may change. Always refer to the official hospital website or contact the hospital directly for the latest information on services, schedules, and facilities.

Note: This is provided for informational purposes only and should not be taken as medical advice. For diagnosis or treatment, consult a qualified healthcare professional.

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