
Raffles Hospital Shanghai | Singapore-Standard Healthcare in Pudong
Raffles Hospital Shanghai is the first international general hospital established in mainland China by Raffles Medical Group (Singapore). Officially opened in 2021 in Pudong, the hospital is designed to serve both local and international communities with world-class, one-stop integrated medical services.
Built and managed according to international medical standards, the hospital houses an international clinic, inpatient facilities, imaging and surgical centers, and a comprehensive health screening department, offering services across disciplines including internal medicine, surgery, obstetrics & gynecology, pediatrics, dermatology, and rehabilitation.
Key Highlights
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Singaporean Healthcare DNA
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Group Practice Model: 430+ salaried physicians avoid over-treatment under centralized quality audits.
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International Team: 30% expat doctors support 16-language services.
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Premium Care Ecosystem
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Hospitel Concept:
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Separate staff/patient circulation paths
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Smart wards with butler service.
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Insurance Coverage: Direct billing with 60+ global insurers.
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Centers of Excellence
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Women & Children's Health: Integrated OB-GYN, pediatrics & postpartum care.
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Ortho-Rehabilitation: Singapore-designed functional recovery protocols.
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Digital Innovation
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Bilingual EMR system with drug traceability.
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WeChat Mini Program for end-to-end care management.
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Key Features
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Backed by the global network of Raffles Medical Group
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Internationally trained doctors and English-speaking staff
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Appointment-based, patient-centered service flow
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Ideal for expatriates, corporate employees, and medical travelers
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Services include child vaccination, prenatal care, chronic disease management, and second medical opinions

Key Specialties & Departments
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Internal Medicine: This department is skilled in managing a wide range of internal medical conditions, including respiratory, cardiovascular, and endocrine diseases. They provide comprehensive diagnosis and treatment plans for adult patients. Dr. Xinghua Li is a specialist in Internal Medicine at Raffles Hospital Shanghai.
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General Surgery: The General Surgery department performs various surgical procedures, encompassing general and laparoscopic surgeries, with a strong emphasis on patient safety and recovery.
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Obstetrics and Gynaecology: This department delivers comprehensive care for women's health, covering prenatal care, delivery services, and treatment for gynaecological conditions such as endometriosis. It is noted as a specialized clinic. Dr. Mary Wang is an expert in Obstetrics & Gynaecology at the hospital.
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Paediatrics: Specializing in children's healthcare, the Paediatrics department focuses on diagnosing and treating common childhood illnesses and addressing crucial growth and development issues. This is also recognized as a specialized clinic. Dr. Anna Wang is a Paediatric specialist at the hospital.
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Dermatology: This department addresses a broad spectrum of skin problems, including conditions like acne, eczema, and skin infections, utilizing advanced treatment methods. Raffles Hospital Shanghai also offers "Skin Aesthetics" services.
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Ophthalmology (Eye): The Ophthalmology department specializes in diagnosing and treating eye diseases, such as cataracts, glaucoma, and refractive errors, providing both ophthalmic examinations and treatments. Dr. Jifang Qu, Dr. Jianfeng Zhu, and Dr. Hao Liu are among the Eye specialists at the hospital.
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Otolaryngology (Ear, Nose, and Throat - ENT): This department focuses on treating disorders of the ear, nose, and throat, including conditions such as sinusitis, otitis media, and laryngeal diseases.
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Dental: The Dental department provides a full range of dental services, including oral examinations, dental restorations, and orthodontics.
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Rehabilitation Medicine (Physiotherapy & Rehabilitation): This department is dedicated to aiding patients in recovering from injuries, surgeries, or chronic conditions through diverse therapeutic approaches, including physical, occupational, and speech therapies. Mr. Tony Xu specializes in Physiotherapy & Rehabilitation at the hospital.
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Medical Imaging: Raffles Hospital Shanghai utilizes advanced imaging techniques such as X-ray, CT, and MRI for accurate disease diagnosis. The hospital is equipped with comprehensive departments and equipment.
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Laboratory Medicine: The Laboratory Medicine department conducts a variety of laboratory tests, including blood, urine, and microbiological analyses, which are essential for supporting precise medical diagnosis.
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Cardiology (Heart Centre): The Cardiology department specializes in diagnosing and treating heart diseases, such as coronary artery disease, heart failure, and arrhythmias. This service is prominently offered through the Heart Centre.
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Gastroenterology: This department addresses disorders of the digestive system, including conditions like gastritis, ulcers, and liver diseases, and offers endoscopic procedures.
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Orthopaedics and Sports Medicine: The Orthopaedics department treats musculoskeletal problems, including fractures, joint diseases, and spinal disorders, using both surgical and non-surgical approaches. It is a specialized clinic and also encompasses Sports Medicine. Dr. Colin Xu and Dr. Wenjian Wu are specialists in Orthopaedics at the hospital.
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Health Screeners (Medical Checkup Center / Health Management): Raffles Hospital Shanghai provides Health Screening services, also referred to as a Medical Checkup Center, and offers broader Health Management services to help patients proactively manage their well-being.
Services for International Patients
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International Medical Services
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Multilingual Support: Raffles Hospital Shanghai provides full English services, supported by a multilingual staff who can assist patients in English, Japanese, Korean, and other languages.
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Emergency Care: The hospital offers emergency services daily from 17:00 to 24:00, with the possibility of extended hours for critical cases to ensure continuous care.
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Specialized Clinics: Dedicated specialized clinics are available for Obstetrics/Gynecology, Pediatrics, and Orthopedics, offering focused expertise in these areas.
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Insurance & Direct Billing: Raffles Hospital Shanghai is on the medical panel of many established insurance companies and provides direct billing services. This includes partnerships with over 40 insurers, such as Bupa and Allianz, for convenient direct settlement.
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Appointment Methods
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Telephone Hotline: Appointments can be made by calling the English hotline at +86-21-6129-3000.
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WeChat Official Account: Patients can schedule appointments via the official WeChat account "上海莱佛士医院" by navigating to "International Services" within the chat interface.
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On-site Kiosks: For on-site appointments, self-service kiosks are available, accepting passports or WeChat QR codes for registration.
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Required Documents for Visits
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Patients should bring their passport and a copy of their visa.
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Medical records are preferred in either English or Chinese.
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If using direct billing, an insurance card is required.
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Fees & Payment Information
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For self-paying patients, consultation fees range from ¥500–1,600, and emergency service fees are typically between ¥800–2,400.
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For patients with approved insurance plans, direct settlement is available.
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Key Operational Standards
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Raffles Hospital Shanghai is JCI-certified, signifying its adherence to international healthcare standards.
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The hospital offers VIP Services that include priority scheduling for complex cases, ensuring a streamlined and efficient patient experience.
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For Assistance
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For any inquiries or assistance, you may contact the International Desk directly at +86-21-6129-3000.
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Disclaimer:
The information on this page about Shanghai Raffles Hospital is sourced from the hospital's official website and other authoritative sources. We strive to keep it accurate and current, but please note that details may change. Always refer to the official hospital website or contact the hospital directly for the latest information on services, schedules, and facilities.
Note: This is provided for informational purposes only and should not be taken as medical advice. For diagnosis or treatment, consult a qualified healthcare professional.