Shanghai · Hospital Navigation
Zhongshan Hospital Visit Guide
复旦大学附属中山医院 · 徐汇总部院区
Xuhui Main Campus (East & West)
Find the right building, entrance and registration route at Zhongshan Hospital’s Xuhui Main Campus.
Last reviewed:
2 October 2026
Visit Essentials
CAMPUS COVERED:
Xuhui Main Campus (East & West)
ENGLISH ADDRESS:
West outpatient: 111 Yixueyuan Road. East outpatient: 1609 Xietu Road, Xuhui, Shanghai.
CHINESE ADDRESS:
西院门诊：医学院路111号；东院门诊：斜土路1609号（上海市徐汇区）
NEAREST METRO:
Zhaojiabang Road (肇嘉浜路站) · West Campus
Line 7
Line 9
WHAT TO BRING:
Original passport, booking confirmation, existing hospital card, medical records and payment method.
Confirm the visit route before travelling
This guide covers Xuhui’s East and West areas. Check the building and entrance on your booking.
START HERE
Which route applies to your visit?
Use the wording on your written appointment or admission confirmation, then tap the matching route to view its details below.
ROUTE 1
International Medical Center
West Campus, Building 21 (A), 6–7F
For confirmed international department appointments
ROUTE 2
General and Specialist Clinics
West: Building 20. East: Building 16. Advanced specialist: Building 15, or 20 for some Saturday clinics.
For standard outpatient and regular specialist appointments
ROUTE 3
Hospital Admission
General admission: 20 or 16, 1F. International admission: 21, 1F.
For patients with an admission notice
SELECTED ROUTE
International Medical Center
Go to Building 21, then follow international department signs to 6–7F.
REPORT TO
International department reception, Building 21, 6–7F
SHOW
Passport, booking confirmation, existing hospital card and insurance details.
IMPORTANT
Direct billing requires approval. Test timing follows your hospital schedule.
ARRIVAL PROCESS
1
Find Building 21
West Campus, Building A. Go to 6–7F for triage.
2
Register at reception
Show your passport and booking. Pay the consultation fee or complete insurance verification.
3
See the doctor
Wait for your consultation, then receive test, treatment or prescription orders.
4
Complete tests and follow-up
Settle the bill, follow test instructions and return as advised. Pharmacy: Building 21, 1F.
CAMPUS & ENTRANCES
Find the right building before you arrive
The hospital name alone is not enough for a driver or map app.
Outpatient visits
Building 20: Gate 12, 111 Yixueyuan Rd. Building 16: Gate 3, 1609 Xietu Rd. Building 15: Gate 8, 250 Xiaomuqiao Rd. Building 21: use the entrance on your confirmation.
Emergency care
East Campus, Building 17. Follow emergency signs from Xietu Road (Gate 3) or Fenglin Road (Gate 4).
Hospital admission
General: Building 20, 1F. Use Building 16, 1F on weekends. International: Building 21, 1F lobby. Follow your notice for the ward.
Taxi or Didi
Use Gate 12 for Building 20, Gate 3 for 16, and Gate 8 for 15. For Building 21, show your booking address.
iPhone: In the pop-up, press and hold the address, then tap Copy. Tapping OK alone will not copy it.
GETTING THERE
Choose the least stressful arrival option
Allow extra time for traffic, security checks and finding the correct entrance.
Metro
Zhaojiabang Road (肇嘉浜路站) · West Campus
West: Zhaojiabang Road, Exit 2 (Lines 7/9). East: Jiashan Road, Exit 4 (Lines 9/12).
Choose the station for your booked building. Allow about 15 minutes if crossing between East and West.
Taxi or Didi
Building 20: Yixueyuan Road. Building 16: Xietu Road. Building 15: Xiaomuqiao Road.
中山医院徐汇总部：20号楼医学院路111号；16号楼斜土路1609号；15号楼小木桥路250号。21号楼请看预约地址。
Yixueyuan Road is one-way and often congested. If needed, alight safely near Fenglin Road and walk to Gate 12.
Driving & parking
East Campus underground parking
Vehicle entrance: 1599 Qingzhen Road
Public parking: B3. The former Xietu Road vehicle entrance is now an exit. Follow staff directions.
FOR FOREIGN PASSPORT HOLDERS
Bring your original passport
If you have an appointment, check that the personal details on your confirmation match your passport. If you have not booked yet, read the hospital-specific booking guidance in the yellow box below.
1
Bring your original passport
2
3
Keep any appointment confirmation ready
Use a staffed counter if registration is required
For first-time passport registration, try online setup early (Via WeChat). If overseas SMS verification fails, register in person at the 1F Convenience Service Center (East/West Bldg). For general bookings, use WeChat (“复旦大学附属中山医院门诊服务”) or call 021-32790266 / 021-114 (see FAQ for International Department).
OUTPATIENT BUILDING
Floor and service guide
Always prioritise the floor shown on your current appointment confirmation.
Department locations may change. Always prioritise the floor shown on your latest appointment confirmation and check the on-site directory after arrival.
PREPARE BEFORE ARRIVAL
Documents, payment and reports
Keep essential documents together and confirm appointment-specific requirements before travelling.
Documents
-
Original passport
-
Appointment confirmation, if issued
-
Medical summary and relevant translations
-
Original imaging or DICOM files
-
Medication and allergy list
Payment & insurance
-
Confirm accepted payment methods
-
Carry a backup payment option
-
Arrange any insurer pre-authorisation
-
Do not assume direct billing is available
-
Keep itemised receipts and invoices
Tests & reports
-
Follow test-specific preparation only
-
Ask where each test will take place
-
Confirm how reports will be delivered
-
Check whether passport users can access online reports
-
For DICOM files, confirm request process, format, cost, and turnaround.
IMPORTANT：
Payment: General outpatient clinics use WeChat Pay, Alipay, or RMB cash. Do not rely on paying directly with a foreign-issued Visa or Mastercard at the cashier. International departments may accept foreign cards; confirm the options for your visit and check with your card issuer.
Reports: General outpatient reports are issued in Chinese. International department reports may also default to Chinese, but you can typically request an English version. Confirm availability and turnaround time when taking your tests.
Do not fast, stop medication or change fluid intake unless the hospital or treating clinician has given instructions for your specific test.
COMMON QUESTIONS
Before You Visit
Short answers to the practical questions international patients often ask when planning a visit.
How do I book Zhongshan Hospital’s International Medical Center?
Use the hospital’s official WeChat or app and select “国际医疗部” (International Medical Department). You can also contact the centre directly or ask your insurer to help arrange an appointment. Once confirmed, report to Building 21, 6–7F, in the West Campus with your passport and booking confirmation.
Can I use insurance direct billing at the International Medical Center?
Direct billing requires confirmation and approval from both your insurer and the hospital. Arrange this before your visit and check which services are covered. Having an insurance card does not automatically mean that every charge will be paid directly; co-payments or uncovered charges may still be payable.
Do advanced specialist clinics require self-service check-in?
No. For Advanced Specialist Clinics (高级专家门诊), complete registration and payment, then wait at the clinic shown on your booking. These clinics are usually in Building 15, with some Saturday appointments in Building 20. Check your confirmation for the correct building.
How do I walk between the East and West campuses?
The Xuhui Main Campus has East and West areas connected by sheltered second-floor corridors. Access the corridors from 2F of connected buildings and follow the signs to your destination. Ground-level routes are also available. Allow about 15 minutes when crossing between the two areas, depending on your starting point and destination.
Can foreign passport holders book general outpatient appointments online?
Some online channels may not support first-time passport registration or overseas SMS verification. Try setup before travelling, using your own passport details. If it fails, contact the hospital or visit the 1F Convenience Service Center in either outpatient building: Building 20 in the West Campus or Building 16 in the East Campus.
USE OFFICIAL CHANNELS
Avoid unsolicited “fast-track” offers
Do not pay people approaching you near the hospital for faster tests, admission or private referrals. Verify instructions at an official hospital counter or through your confirmed coordinator.
Information & Review Policy
Hospital addresses, entrances, registration procedures, transport arrangements and payment systems may change. MedBridgeNZ reviews these guides periodically, but patients should confirm appointment-specific instructions directly with the hospital before travelling. This guide provides general administrative and travel information, not medical advice.
Information last reviewed
2 Oct 2026