The University of Hong Kong-Shenzhen Hospital
The University of Hong Kong-Shenzhen Hospital (HKU-Shenzhen Hospital or HKU-SZH) is a public tertiary Class A hospital in Futian District, Shenzhen, China. Opened in 2012 through Shenzhen-Hong Kong cooperation, it combines specialist care, teaching and research. Its services include orthopaedics, cardiology, oncology, reproductive medicine and health screening, with a dedicated International Medical Center for outpatient, inpatient and health assessment services.
Hospital at a Glance
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Chinese name: 香港大学深圳医院
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Hospital type: Public tertiary Class A (Grade 3A) comprehensive hospital
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University connection: Cooperation with The University of Hong Kong in hospital management, clinical services, teaching and research
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Opened: 1 July 2012
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Location: Futian District, Shenzhen, Guangdong Province, China
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Main clinical areas: Orthopaedics, cardiovascular medicine, oncology, reproductive medicine, neuromedicine and health assessments
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International patient contact: IMC: +86 755 8691 3388; imc@hku-szh.org
This profile introduces HKU-Shenzhen Hospital’s main specialties and services for international patients, including health screening, appointments, language support and visit preparation. Start by choosing between general outpatient care and the International Medical Center, then organise the records and practical arrangements for your consultation.
Key Specialties & Departments
Orthopaedics and Spine Surgery — 骨科与脊柱外科
The Orthopaedic Center brings together spine surgery, paediatric orthopaedics, joint and sports medicine, and trauma services. Its spine clinics assess conditions including scoliosis, degenerative neck and lower-back disorders, spinal injuries and spinal tumours. The centre also provides care for joint problems, fractures and foot and ankle conditions.
Cancer Care and Radiotherapy — 肿瘤诊疗与放射治疗
The Oncology Medical Center includes radiation oncology, general oncology, thoracic oncology, and head, neck and gastrointestinal oncology services. Cancer care draws on collaboration with surgery, pathology, imaging, pharmacy, nutrition and rehabilitation. Patients seeking a consultation can prepare pathology reports, imaging and a dated summary of previous treatment.
Cardiology and Cardiac Surgery — 心血管内科与心脏外科
The Cardiac and Vascular Center combines cardiology, cardiac and major vascular surgery, arrhythmia services, cardiovascular intensive care and cardiac investigations. Its departments cover outpatient assessment as well as hospital-based care. The arrhythmia service lists medication management, catheter ablation and cardiac pacing among its clinical services.
Neurology, Neurosurgery and Pain Medicine — 神经内科、神经外科与疼痛科
The Neuromedicine Center includes neurology, a stroke centre, neurosurgery and pain medicine. These services provide separate consultation routes for neurological conditions, neurosurgical enquiries and pain assessment. Include previous specialist notes and relevant imaging when requesting an appointment for an established condition.
Reproductive Medicine and Prenatal Diagnosis — 生殖医学与产前诊断
The Reproductive Medicine and Prenatal Diagnosis Center combines reproductive medicine with prenatal diagnostic services. Its published clinical areas include infertility, recurrent pregnancy loss and reproductive endocrine conditions. For a consultation, prepare previous fertility investigations, treatment records and the main questions you want to discuss with the specialist.
General Medicine and Other Specialist Services — 全科与其他临床专科
The hospital also lists family medicine, gastroenterology, respiratory medicine, endocrinology, nephrology, rheumatology and dermatology. Other departments include general surgery, urology, obstetrics and gynaecology, paediatrics, ophthalmology, dentistry and Chinese medicine. Family medicine offers an initial assessment route for common health concerns and coordination of further specialist care.
Health Screening and Preventive Care — 健康体检与预防保健
Health assessments are available through the hospital, including the IMC Premium Health Assessment Center. Its services include a discussion of medical and family history, an individual examination plan, physician assessment and follow-up on findings. The centre also provides guidance from health management, nutrition and other professional teams.
Rehabilitation and Physiotherapy — 康复医学与物理治疗
The IMC Rehabilitation Medicine Center provides individual rehabilitation services with doctors, nurses, physiotherapists, occupational therapists and speech therapists. Its listed areas include musculoskeletal pain, sports injuries, neurological conditions, and rehabilitation after orthopaedic or neurological surgery. The team provides services in Mandarin, Cantonese and English.
Services for International Patients
International Medical Services
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International Medical Center (IMC): The IMC provides outpatient consultations, inpatient care and health assessments in Building V, with dedicated consultation areas and inpatient rooms.
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Bilingual support: The IMC provides bilingual services for patients and families. Include your preferred consultation language in the enquiry so language arrangements can be organised with the receiving team.
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Medical documents: The hospital publishes Chinese-English test-report services. Request the specific consultation notes, examination reports and discharge documents you need for continuing care at home.
Appointments & Location
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IMC appointments: +86 755 8691 3388. Email: imc@hku-szh.org. Hong Kong contact: +852 6705 3932.
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IMC Shenzhen hotline hours: Monday–Friday, 08:00–17:30; Saturday–Sunday, 08:00–12:30 and 14:00–17:30, excluding public holidays. All times are China time.
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General outpatient English hotline: +86 755 8691 3366. Monday–Saturday, 08:00–12:30 and 14:00–17:30, excluding public holidays.
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Digital booking: General outpatient booking channels include the official hospital booking website, the WeChat account “香港大学深圳医院” (ID: hkuszh), and the hospital’s 91160 page. For foreign-passport registration, ask the booking team which channel and identity-registration steps to use.
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Address: No. 1 Haiyuan 1st Road, Futian District, Shenzhen, Guangdong, China. Chinese address: 深圳市福田区海园一路1号. The IMC is in Building V (V栋).
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Metro: Line 1, Qiaocheng East Station, Exit C1; or Line 9, Shenzhen Bay Park Station, Exit D1. The hospital also publishes an Express No. 37 shuttle route from Futian Checkpoint.
Ask for an appointment confirmation with the building, clinic, arrival time and registration instructions. If enquiring about a particular specialist, include the doctor’s name and your available dates.
Medical Records to Prepare
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Your name as shown on your passport, contact details, preferred dates and a short explanation of the reason for consultation.
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Relevant specialist letters, laboratory results, previous operation notes and discharge summaries.
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Imaging reports and original CT, MRI or other DICOM files relevant to the enquiry.
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A dated treatment history, current medication list and details of known allergies.
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For cancer enquiries, pathology and biopsy reports. Ask about the submission process for slides or tissue blocks before sending physical material.
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Your insurance card, policy information and any referral or authorisation documents requested by your insurer.
Ask which records require Chinese translation and how to submit large imaging files. Bring your original passport and appointment confirmation to the visit.
Fees, Insurance & Payment
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Request a written estimate for your chosen consultation route, tests or procedure. For an admission, ask for an itemised estimate covering the procedure, anaesthesia, medicines, room charges and follow-up.
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The IMC offers direct billing with participating insurers and assistance providers. Ask your insurer to arrange any required pre-authorisation or guarantee of payment, and clarify deductibles and other amounts payable by you.
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Confirm the accepted payment method for your overseas bank card, along with deposit requirements and the documents supplied for reimbursement.
Reports & Follow-up
Before leaving Shenzhen, organise copies of the records you will share with your doctor at home, including relevant consultation notes, examination results, imaging files and discharge documents. Ask when outstanding results will be ready, how to obtain them from abroad, and how to contact the department about follow-up. For a health assessment, include a report-review appointment in your plans.
Official Patient Information
Hospital introduction
Appointment channels and hotlines
International Medical Center
IMC insurance services
Getting to the hospital
Shenzhen-Hong Kong Cooperation and Clinical Care
HKU-Shenzhen Hospital opened on 1 July 2012. The Shenzhen municipal government funded the hospital, with a modern management model introduced through cooperation with The University of Hong Kong. The hospital brings together clinical services, medical education and research.
It achieved national tertiary Class A status in 2017 and was selected for Guangdong’s High Level-Summit hospital programme in 2018. Its clinical centres include cardiovascular medicine, orthopaedics, oncology, and reproductive medicine and prenatal diagnosis.
The hospital serves local residents, cross-border visitors and international patients. General outpatient services and the International Medical Center provide different routes into its clinical services.
Planning an International Visit to HKU-Shenzhen Hospital
For an overseas enquiry, send a concise summary of what you need, the records already available, your preferred dates and consultation language. Include whether you are seeking a specialist consultation, a health check or help with an existing hospital referral.
Use the hospital’s separate contacts for general outpatient care and the IMC to organise the appointment route and registration. Build time into your stay for investigations, collection of results and any follow-up visit. If travelling through Hong Kong, allow time for the border crossing as well as the journey to the Shenzhen hospital campus.
How MedBridgeNZ Can Help
MedBridgeNZ provides medical concierge and logistics coordination for international patients planning a visit to HKU-Shenzhen Hospital. We can assist with medical record translation, hospital and specialist communication, appointment coordination, interpretation and visit accompaniment, and travel arrangements.
Share the reason for your enquiry, the records you have available and your preferred dates. We can help organise the information for hospital communication and clarify practical details such as the appointment route, receiving clinic, language support and visit schedule.
Frequently Asked Questions
Is The University of Hong Kong-Shenzhen Hospital public or private?
HKU-Shenzhen Hospital is a public tertiary Class A (Grade 3A) comprehensive hospital in Shenzhen, Guangdong, China. It was funded by the Shenzhen municipal government and uses a management model introduced through cooperation with The University of Hong Kong.
Is HKU-Shenzhen Hospital in Hong Kong or mainland China?
The hospital is in mainland China, at No. 1 Haiyuan 1st Road, Futian District, Shenzhen. The International Medical Center is in Building V on the hospital campus. Use the building and clinic stated in your appointment confirmation when planning your arrival.
How can international patients book an appointment?
Contact the International Medical Center on +86 755 8691 3388 or at imc@hku-szh.org. The hospital also publishes an English hotline for general outpatient appointments: +86 755 8691 3366. State your consultation needs, preferred language, travel dates and passport registration requirements.
What is the difference between general outpatient care and the International Medical Center?
General outpatient care and the IMC have separate booking contacts. The IMC provides outpatient, inpatient and health assessment services with bilingual support and dedicated facilities. Ask for the consultation fee and service arrangements for the route you choose when making your booking.
Can I consult in English and obtain English medical documents?
The IMC provides bilingual services, and the hospital publishes bilingual test-report services. Request an English-speaking clinician when booking. Specify which consultation notes, imaging reports or discharge documents you need in English so the team can explain the document arrangements for your visit.
Can I arrange a health check at HKU-Shenzhen Hospital?
Yes. The IMC Premium Health Assessment Center offers health examinations with a medical-history discussion, examination planning and physician assessment. Ask for the proposed tests, quotation, preparation instructions, appointment duration and report-review arrangements when enquiring.
Does the hospital offer insurance direct billing?
The IMC has direct billing agreements with participating insurers and assistance providers. Ask your insurer and the IMC to check your policy, planned service and any pre-authorisation or guarantee-of-payment requirements. Obtain written confirmation of the portion payable by you before the visit.
What records should I prepare for a specialist consultation?
Prepare a short medical summary, relevant reports, previous treatment records, a medication and allergy list, and imaging reports with original DICOM files where relevant. For an oncology enquiry, include pathology reports. Ask the receiving team which documents need translation and how to submit them.
Disclaimer:
Information on this page is based on the hospital’s official website and publicly available institutional materials, checked on 23 October 2026. Services, schedules, fees and payment arrangements may change. Confirm current details with the receiving hospital department.
MedBridgeNZ is an independent medical concierge and logistics provider. This profile does not imply an official partnership or endorsement by HKU-Shenzhen Hospital or The University of Hong Kong. MedBridgeNZ does not provide medical advice, diagnosis or treatment. Clinical assessment and treatment decisions are made by qualified clinicians. Appointments, hospital acceptance and treatment outcomes are not guaranteed.