Sir Run Run Shaw Hospital, Hangzhou
Sir Run Run Shaw Hospital (SRRSH), affiliated with Zhejiang University School of Medicine, is a public Grade 3A teaching hospital in Hangzhou, China. Opened in 1994, it provides specialist consultations, surgery, hospital care and health screening. Its International Healthcare Center offers English-language care, with international outpatient clinics at Qingchun and Qiantang campuses.
Hospital at a Glance
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Chinese name: 浙江大学医学院附属邵逸夫医院（邵逸夫医院）
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University affiliation: Zhejiang University School of Medicine
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Hospital type: Public Grade III, Class A (3A) comprehensive teaching hospital
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Opened: 1994
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Location: Hangzhou, Zhejiang Province, China
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Selected clinical areas: Minimally invasive surgery, orthopaedics, gastroenterology, cardiology, women's health, respiratory medicine and urology
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International outpatient locations: Qingchun campus and Qiantang campus (Xiasha)
SRRSH combines university-based specialist care with an International Healthcare Center for overseas and local patients. This profile introduces selected departments and the practical steps for arranging a visit in Hangzhou, from choosing a campus and booking a consultation to preparing records and collecting reports.
Key Specialties & Departments
General and Minimally Invasive Surgery — 普外科与微创外科
General surgery is a National Clinical Key Specialty at SRRSH. Its subspecialties include hepatobiliary and pancreatic surgery, gastrointestinal surgery, vascular surgery, and hernia and abdominal wall surgery. Laparoscopic and other minimally invasive techniques are a major part of the department's clinical work, supported by surgical teaching and research.
Orthopaedics, Spine and Sports Medicine — 骨科、脊柱与运动医学
The orthopaedic service covers spinal conditions, joint replacement, sports injuries, trauma and reconstructive surgery. Published areas of expertise include minimally invasive spine surgery, arthroscopic shoulder and knee procedures, and hand and foot surgery. The hospital also has a separate physical medicine and rehabilitation department.
Gastroenterology and Digestive Endoscopy — 消化内科与消化内镜
Gastroenterology services cover inflammatory bowel disease, hepatobiliary and pancreatic disorders, reflux, constipation and other digestive conditions. The department provides diagnostic and therapeutic endoscopy, including interventions for pancreatobiliary disease and early digestive tract lesions. Its inflammatory bowel disease service manages Crohn's disease and ulcerative colitis.
Cardiology and Cardiovascular Intervention — 心血管内科与介入治疗
Cardiology services include coronary artery disease, heart rhythm disorders, structural and valvular heart disease, heart failure and cardiomyopathy. The department provides coronary intervention, catheter ablation and pacemaker implantation. It also serves as a national training base for cardiovascular interventional procedures.
Gynaecology, Obstetrics and Reproductive Medicine — 妇科、产科与生殖医学
The women's health service brings together gynaecology, obstetrics, reproductive medicine and neonatology. Clinical areas include gynaecological tumours, hysteroscopy, laparoscopic surgery, endocrine conditions and pregnancy care. The Reproductive Medicine Centre provides infertility assessment and assisted reproduction, including in vitro fertilisation (IVF).
Pulmonary and Critical Care Medicine — 呼吸与危重症医学科
Pulmonary and critical care medicine is a National Clinical Key Specialty and participates in a National Regional Medical Centre for Respiratory Diseases. The department combines respiratory outpatient and inpatient care with respiratory intensive care and respiratory endoscopy. Its work also includes the management of chronic respiratory disease.
Urology and Cancer Care — 泌尿外科与肿瘤诊疗
Urology has an established minimally invasive surgery programme, including laparoscopic and robot-assisted procedures. The hospital's wider cancer services include medical oncology, surgical oncology, radiation oncology and pathology. Patients seeking a cancer consultation can prepare previous pathology, treatment summaries and imaging for the receiving specialist.
Health Screening and Health Management — 健康体检与健康管理
The Health Promotion Centre offers outpatient health checks and check-ups with accommodation. It operates at Qingchun, Qiantang, Grand Canal and Shaoxing campuses, bringing together general practitioners, health management staff and nurses. Services include pre-check planning, health assessment and follow-up support.
Services for International Patients
International Medical Services
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International Healthcare Center (IHC): The centre offers a dedicated consultation setting, using a general practice model with access to the hospital's specialist departments. Its team coordinates examinations, specialist appointments, follow-up and inpatient care.
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English-language care: IHC provides English-speaking staff and English medical reports. Include your preferred consultation language and any interpretation needs in the booking enquiry.
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Hospital admission: The international patient guide directs patients through an in-person outpatient assessment before admission. Ask IHC to coordinate the consultation and admission arrangements for your visit.
Appointments & Location
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Booking: Contact IHC on +86 571 8600 6118 or email isc@srrsh.com. The official English appointment page also provides a request form and IHC WeChat details. Include your main health concern, preferred dates and relevant previous reports.
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Qingchun campus — 庆春院区: No. 3 East Qingchun Road, Shangcheng District, Hangzhou, Zhejiang, China (杭州市上城区庆春东路3号). The international outpatient clinic is on the 11th floor of Tower VI (6号楼). Qingchun Square station on Metro Line 2 serves the campus.
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Qiantang campus — 钱塘院区（下沙）: No. 368 Xiasha Road, Qiantang District, Hangzhou, Zhejiang, China (杭州市钱塘区下沙路368号). The international outpatient clinic is on the 5th floor of the inpatient building.
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Weekday clinic hours: The English outpatient guide lists Monday to Friday, 08:00–12:00 and 13:30–17:00, China time.
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Evening and weekend appointments: The guide lists weekday evenings, 17:00–21:00, and Saturday and Sunday mornings, 08:00–12:00. Request an extended-hours appointment by telephone or email at least two days ahead and obtain the campus and check-in details.
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Arrival planning: Keep the Chinese campus name, building, floor and appointment confirmation together. Plan accommodation and transport around the campus receiving you.
Documents to Prepare
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Your original passport and appointment confirmation, using the same name and passport details throughout the booking.
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A concise medical history, recent consultation notes, laboratory results, pathology reports and imaging. Include DICOM files when available.
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A current medication list, details of known allergies and relevant previous operations or treatment.
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Your insurance card, policy information and any pre-authorisation or guarantee-of-payment documents requested for the visit.
Ask the receiving team which records need translation and how to submit them before arrival. For a health check or endoscopy appointment, obtain the booked service's preparation instructions in advance.
Fees, Payment & Insurance
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Request an itemised estimate for the consultation and planned investigations. For a procedure or admission, ask about anaesthesia, pathology, consumables, medication, room charges and follow-up.
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IHC publishes direct billing arrangements with participating insurers and assistance providers. Send your policy details and planned service to IHC and your insurer to establish coverage, pre-authorisation, any deposit and your share of the bill.
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Ask the receiving unit which payment methods it accepts, including whether an overseas-issued card can be used. Request the invoices and medical documents needed for reimbursement.
Reports & Follow-up
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Request English reports when arranging the appointment. List the documents you need, such as consultation notes, investigation reports, pathology and a discharge summary, and ask about their formats and collection dates.
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Before leaving Hangzhou, arrange collection of available records and imaging, note any outstanding results, and obtain the clinical team's follow-up plan and contact details.
Emergency Services
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The hospital publishes 24-hour emergency services. At Qingchun, the emergency centre is on floors 1–3 of the west wing of Tower I. Its English guide identifies Qingchun as the location for its emergency VIP service.
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The emergency guide states that paediatric medical services are not provided by that emergency centre and that emergency bills are paid first, with insurance reimbursement requested afterwards. Bilingual reimbursement paperwork is available.
Hospital Background and Hangzhou Campuses
Sir Run Run Shaw Hospital opened in 1994, supported by a donation from Sir Run Run Shaw and funding from the Zhejiang provincial government. Loma Linda University Health supported its early development and administration, helping shape the hospital's approach to clinical care, training and management.
In 2017, SRRSH joined the Mayo Clinic Care Network. Mayo Clinic described the agreement as a collaboration between independent organisations to share medical expertise and knowledge.
The hospital has expanded across several campuses. For an international outpatient visit in Hangzhou, its English website lists clinics at Qingchun and Qiantang. Grand Canal is another Hangzhou campus within the wider hospital network.
International Patient Services Overview
An enquiry to IHC can begin with your main health concern, relevant previous records and preferred appointment dates. This gives the team the information needed to identify a consultation and coordinate the next practical steps.
For a planned visit, settle the receiving campus, first appointment, language needs and estimated charges before arranging the rest of your itinerary. Include report collection and any follow-up appointments in your schedule, particularly when investigations or a hospital stay are being discussed.
How MedBridgeNZ Can Help
MedBridgeNZ provides medical concierge and logistics coordination for international patients planning a hospital visit in Hangzhou. We can assist with medical record translation, hospital and specialist communication, appointment coordination, interpretation, visit accompaniment and relevant travel arrangements.
Tell us your main health concern or the specialty you are looking for, together with your preferred dates and consultation language. We can help organise your enquiry to Sir Run Run Shaw Hospital and clarify the campus, documents, appointments and practical arrangements for your visit.
Frequently Asked Questions
Is Sir Run Run Shaw Hospital a public or private hospital?
Sir Run Run Shaw Hospital is a public Grade III, Class A (3A) comprehensive teaching hospital affiliated with Zhejiang University School of Medicine. It opened in 1994 and is based in Hangzhou, Zhejiang Province, China. Its Chinese name is 浙江大学医学院附属邵逸夫医院.
What are the main specialties at Sir Run Run Shaw Hospital?
Selected clinical areas include minimally invasive surgery, orthopaedics and spine care, gastroenterology and endoscopy, cardiology, gynaecology and reproductive medicine, respiratory medicine, urology and cancer care. The hospital also provides health screening through its Health Promotion Centre.
Which campus has the International Healthcare Center?
The English website lists international outpatient clinics at Qingchun and Qiantang. Qingchun's clinic is on the 11th floor of Tower VI at No. 3 East Qingchun Road. Qiantang's clinic is on the 5th floor of the inpatient building at No. 368 Xiasha Road. Obtain the receiving campus and clinic details with your appointment confirmation.
Can I have a consultation in English and receive English reports?
Yes. IHC lists English-speaking staff and English medical reports among its services. When booking, specify your consultation language and the documents you need in English, including any pathology, imaging or discharge records. Ask about collection dates and any translation arrangements.
How can a foreign passport holder book an appointment?
Contact IHC on +86 571 8600 6118, email isc@srrsh.com, or use the official English website's appointment request form. Provide your health concern, preferred dates and relevant records. The patient guide asks international patients to bring their passport and insurance card to the scheduled consultation.
Does the hospital offer health checks for international visitors?
Yes. The Health Promotion Centre offers outpatient check-ups and check-ups with accommodation, and reports experience serving international patients. Ask for the package details, campus, appointment schedule, language arrangements, preparation instructions and report-review process. Plan time for report delivery as well as the examinations.
Can I use international health insurance?
IHC offers direct billing with participating insurers and assistance providers. Send your policy details to IHC and your insurer to arrange coverage and any required authorisation for the planned service. The hospital's emergency guide specifies payment first and a later reimbursement claim for emergency care.
How much does a consultation, procedure or hospital stay cost?
Request a written estimate for your chosen clinic and planned services. For surgery or admission, ask for separate figures for investigations, anaesthesia, pathology, consumables, medication, accommodation and follow-up. Clarify deposits, accepted payment methods and insurance paperwork before arrival.
Disclaimer:
Information on this page is based on Sir Run Run Shaw Hospital's official English and Chinese websites. Services, locations, clinic hours, fees, language support and insurance arrangements may change; confirm current details with the receiving hospital unit.
This page provides general information. Hospital clinicians assess suitability and make decisions about investigations, diagnosis, treatment and follow-up. MedBridgeNZ provides medical concierge and logistics coordination and does not provide medical advice, diagnosis or treatment. Appointment availability, hospital acceptance and treatment outcomes are not guaranteed.