Renmin Hospital of Wuhan University: Specialist Care in Wuhan

Starting an Overseas Patient Enquiry

• Contact the hospital switchboard on +86 27 8804 1911 and ask for the relevant specialist clinic or the team handling overseas patient enquiries. The published general hospital email is whdxrmyy@126.com. Ask the receiving department which channel to use for submitting medical records.

• Give your diagnosis or reason for consultation, previous treatment, preferred dates, passport nationality and consultation language. Ask which campus and outpatient or inpatient service will receive the enquiry.

• The hospital’s official Chinese website is www.rmhospital.com. Its English website is www.rmhospital.com/ENFR/EN/index.html. Use the hospital’s own service information when selecting an appointment channel.

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Appointments and Passport Registration

• Use the hospital’s official appointment channels or ask the outpatient service team to explain the booking process for a foreign passport holder. Check whether the selected online channel supports your identity document and how to complete first-time registration.

• Keep the passport name, date of birth and passport number consistent across the booking and medical records. Bring the original passport and appointment confirmation to the visit.

• Obtain the campus, building, department, doctor, appointment time and check-in instructions before arrival. For a specialist review, ask whether records can be submitted ahead of the visit and whether a separate multidisciplinary consultation needs to be requested.

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Campus Locations

• Main campus / Shouyi campus — 主院区（首义院区）: No. 238 Jiefang Road, Wuchang District, Wuhan, Hubei, China. The hospital also uses No. 99 Zhangzhidong Road in its published address. Chinese address: 湖北省武汉市武昌区张之洞路99号、解放路238号.

• East campus / Guanggu campus — 东院区（光谷院区）: No. 17 Gaoxin Sixth Road, East Lake High-tech Development Zone, Wuhan. Chinese address: 湖北省武汉市东湖新技术开发区高新六路17号.

• Hongshan campus — 洪山院区: No. 16 Fengqing Road, Zhangjiawan, Hongshan District, Wuhan. Chinese address: 湖北省武汉市洪山区张家湾街道烽清路16号.

• Jingkai campus — 经开院区: Located in the Hannan area of Wuhan Economic and Technological Development Zone. The hospital’s specialist team began work at the campus in June 2026. Request the exact clinic address and arrival instructions with the booking confirmation.

• Keep the Chinese campus name and address available for your driver. Check where any subsequent investigations or procedures are booked so transport and accommodation match the appointment sequence.

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Documents to Prepare

• Your original passport, appointment confirmation and any registration documents requested by the department.

• A concise medical summary stating the reason for the visit, main diagnosis, previous treatment and questions for the specialist.

• Relevant consultation letters, laboratory results, operation records and discharge summaries. Include a current medication list and known allergies.

• Imaging reports and original DICOM scan files where available. For cancer enquiries, include pathology and biomarker reports and a dated treatment history.

• Ask which records need Chinese translation and how to submit them. For pathology review, obtain the department’s requirements for slides or tissue blocks before arranging the materials.

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Consultation Language and Medical Reports

• State your preferred language at the initial enquiry. Ask about the chosen doctor’s consultation language and arrange interpretation for the consultation, tests, consent discussions and admission paperwork as needed.

• Ask which documents can be issued in English and how report translation is arranged. Include imaging files, pathology reports, operation records and the discharge summary in your document request.

• Agree how to collect outstanding results and obtain a department contact route for follow-up enquiries before leaving Wuhan.

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Fees, Payment and Insurance

• Request an itemised estimate for the consultation, proposed investigations or hospital stay. For a procedure, ask about specialist fees, anaesthesia, consumables, pathology, medicines, room charges and follow-up visits.

• Ask the receiving unit about deposits, settlement timing and accepted payment methods, including payment with an overseas-issued bank card. Request separate details of any translation, interpretation or coordination fees.

• Send your policy details to the hospital and insurer if using international insurance. Ask about pre-authorisation, direct settlement, a guarantee of payment and the documents needed for reimbursement.

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Visit Length and Follow-up

• Ask for the expected sequence of consultations, investigations and any planned admission before choosing travel dates. Include time for results and additional appointments in the proposed schedule.

• For surgery enquiries, request the anticipated assessment, hospital stay and postoperative review schedule. Ask the clinical team when travel and the handover to your doctor at home should be planned.

• Before departure, collect the available medical records, the written follow-up plan and details for the next appointment. Agree how any results still pending will be shared.