Guangzhou United Family Hospital: Specialist Care & Health Screening
Guangzhou United Family Hospital (广州和睦家医院) is a private multispecialty hospital in Pazhou, Haizhu District, Guangzhou, China. Part of United Family Healthcare, it opened in 2018 and provides family medicine, health screening, specialist consultations, surgery and inpatient care. English and multilingual patient support are available, alongside a 24-hour emergency department.
Hospital at a Glance
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Chinese name: 广州和睦家医院
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Healthcare group: United Family Healthcare (UFH)
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Hospital type: Private multispecialty hospital
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Opened: 2018
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Location: Pazhou, Haizhu District, Guangzhou, Guangdong Province, China
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Selected clinical areas: Family medicine, health screening, women’s and children’s health, gastroenterology, orthopedics, surgery and oncology
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Hospital facilities: Outpatient and inpatient services, operating rooms, imaging, laboratory services and 24-hour emergency care
Guangzhou United Family Hospital connects primary care and preventive health services with specialist departments and hospital treatment. This profile covers its main clinical areas and the practical arrangements for an international visit, from booking a consultation or health check to preparing records, insurance documents and follow-up questions.
Key Specialties & Departments
Family Medicine and Internal Medicine — 全科与内科
Family medicine covers everyday health concerns, preventive care and ongoing management of chronic conditions. Services include travel medicine and vaccination consultations, with referrals to specialists for more focused assessment. The hospital also lists internal medicine services and clinicians in areas such as endocrinology and cardiovascular care.
Health Screening and Preventive Care — 健康体检与预防保健
The health management service combines a consultation before testing, a physical examination and a report review with a doctor. It offers health check packages and individually planned assessments, including men’s, women’s and adolescent health checks. The service also connects patients with specialist consultations and follow-up after the examination.
Obstetrics, Gynecology and Pediatrics — 妇产科与儿科
Women’s health services include prenatal care, childbirth, gynecology, menstrual and menopause-related consultations, and pelvic floor assessment. Maternity facilities include integrated labor, delivery, recovery and postpartum rooms. Pediatrics provides outpatient and inpatient care, child health and development assessments, vaccination consultations and neonatal services.
Gastroenterology and Endoscopy — 消化内科与内镜
The Gastroenterology and Endoscopy Center provides digestive disease consultations, gastroscopy, colonoscopy and selected therapeutic endoscopy. Its services include assessment of gastrointestinal polyps, reflux, inflammatory bowel disease and hepatobiliary or pancreatic conditions. The center brings together endoscopy, imaging and pathology review with specialist follow-up.
Orthopedics, Sports Medicine and Rehabilitation — 骨科、运动医学与康复
Orthopedic services cover sports injuries, joint conditions, spinal disorders, trauma, hand and foot problems, and pediatric orthopedics. The department lists both surgical services and physiotherapy. Rehabilitation and pain management form part of the hospital’s broader services for patients recovering from injury or managing musculoskeletal problems.
Oncology and Breast Care — 肿瘤诊疗与乳腺健康
The Comprehensive Oncology Service Center coordinates oncology consultations, multidisciplinary review, day treatment, inpatient support and follow-up. Its services include systemic treatment and symptom management, with case managers helping patients organize records, investigations and treatment appointments. The hospital also lists a Breast Cancer Treatment and Breast Reconstruction Center.
General Surgery and Urology — 普通外科与泌尿外科
Surgical departments provide outpatient assessment and hospital-based procedures for conditions including hernias, gallbladder disease, colorectal problems and selected pediatric surgical conditions. Urology services cover urinary stones, prostate conditions, urinary tract disorders and urologic surgery. The surgical teams work with anesthesia and other hospital departments.
Other Specialist and Diagnostic Services — 其他专科与医技服务
Other listed services include dentistry, dermatology, ophthalmology, ENT, mental health, neurology, cardiovascular care and traditional Chinese medicine. Diagnostic support includes MRI, CT, ultrasound, laboratory testing and pathology. These departments support both planned specialist visits and further investigations following a consultation or health check.
Services for International Patients
International Medical Services
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English and multilingual support: The hospital publishes support in English, Mandarin, Japanese and other languages, together with telephone interpretation in more than 40 languages. Include your preferred consultation language in the booking enquiry and discuss interpretation for tests, admission and paperwork.
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Patient Services team: Patient Services assists with hospital enquiries, communication with staff and practical arrangements for patients and accompanying family members. The published service also includes help with nearby accommodation and transport.
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Insurance direct billing: The hospital offers direct billing with participating insurers. Send your insurer and policy details before the visit to establish the billing process, pre-authorisation documents, co-payment and deductible. Its published direct-billing policy applies to primary insurance coverage.
Appointments & Location
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Booking: Request an appointment through the hospital’s official website or call its 24-hour service center at 4008-919191 within China. The website also provides an appointment request email form.
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Overseas enquiry: The hospital’s official location page lists WhatsApp at +86 188 1981 4938. Include the service you are seeking, preferred dates and consultation language.
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Hospital address: No. 31 Pazhou Avenue, Haizhu District, Guangzhou, Guangdong, China 510335. Chinese address: 广州市海珠区琶洲大道31号广州和睦家医院.
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Arrival details: Keep the department, doctor, appointment time and check-in instructions together. Use the full hospital name and Pazhou address when arranging transport.
Documents to Prepare
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Your original passport and appointment confirmation, with the same name used in the booking.
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A concise medical history, relevant consultation notes, laboratory results, pathology reports and imaging files, including DICOM files when available.
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A current medication list and details of known allergies.
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Your insurance card, policy details and any pre-authorisation or guarantee-of-payment documents requested for the visit.
For health screening, endoscopy or a procedure, request the hospital’s preparation instructions before the appointment. Include questions about fasting, regular medication, an accompanying adult and the expected visit schedule.
Fees & Payment
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Request an itemized estimate for the consultation, planned tests or procedure. For an admission, include anesthesia, pathology, medication, room charges and follow-up in the enquiry.
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Self-paying patients can book care directly. The hospital’s insurance and payment information lists debit and credit cards. Ask about your intended payment method, any deposit and the paperwork needed for reimbursement.
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For a health check, request the current package contents and price, including the report review and any separately booked examinations. Keep hospital charges and separately arranged coordination or interpretation fees clear.
Reports & Follow-up
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The hospital publishes Chinese-English laboratory reporting. Request the language and delivery format you need for consultation notes, health screening summaries, imaging and pathology reports when booking.
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Before leaving Guangzhou, collect the available reports and record how to receive outstanding results, obtain imaging copies and arrange the next appointment. Ask the department for a contact for follow-up enquiries.
Emergency Care
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The hospital has a 24-hour emergency department. Its published urgent care number is +86 20 3610 2333. This is a separate contact from the general appointment service.
Hospital Background and Care Model
Guangzhou United Family Hospital opened in 2018 as part of the United Family Healthcare network. Its Pazhou hospital brings outpatient departments, inpatient care, surgery and diagnostic services together in one location.
Family medicine provides ongoing care and connections to specialist departments. The hospital also has maternity and neonatal facilities, rehabilitation services and a 24-hour emergency department. This range supports visits for preventive care, specialist assessment and hospital treatment.
International Patient Services Overview
The hospital serves international and local patients, with multilingual support and a Patient Services team that helps patients and families communicate with hospital staff. Its official information also describes assistance with accommodation and transport for people visiting from outside Guangzhou.
For an overseas visit, organize the appointment, consultation language, medical records and payment arrangements before choosing travel dates. For a short stay, include report collection and any follow-up consultation in the visit schedule.
How MedBridgeNZ Can Help
MedBridgeNZ provides medical concierge and logistics coordination for international patients planning a hospital visit in Guangzhou. We can assist with medical record translation, hospital and specialist communication, appointment coordination, interpretation, visit accompaniment and relevant travel arrangements.
Tell us whether you are looking for a health check, a specialist consultation or help organizing an existing hospital enquiry. Include your preferred dates and language so we can help clarify the documents, appointments and practical arrangements for your visit to Guangzhou United Family Hospital.
Frequently Asked Questions
Is Guangzhou United Family Hospital a public or private hospital?
Guangzhou United Family Hospital is a private multispecialty hospital within the United Family Healthcare network. Its Chinese name is 广州和睦家医院. It provides outpatient, inpatient and emergency services in Guangzhou.
Where is Guangzhou United Family Hospital?
The hospital is at No. 31 Pazhou Avenue, Haizhu District, Guangzhou, Guangdong, China. Use 广州市海珠区琶洲大道31号广州和睦家医院 for a taxi or Chinese map search.
Can I arrange an English-language consultation and English reports?
The hospital publishes English and multilingual patient support, and its laboratory lists Chinese-English reports. Request your preferred doctor’s consultation language and the language of each report you need, including consultation notes, imaging and the health screening summary.
Can international visitors book a health check?
Yes. The hospital provides health screening for international and local patients. Its service includes a consultation before testing, a physical examination and a doctor’s report review. Ask for the package contents, preparation instructions, appointment schedule and report delivery arrangements.
Does the hospital accept international health insurance?
The hospital offers direct billing with participating insurers for primary insurance coverage. Provide your policy details and planned service to the hospital and insurer, then establish any pre-authorisation, co-payment, deductible and reimbursement requirements for your visit.
How can I request an appointment from overseas?
Use the appointment request form on the official hospital website or the WhatsApp number listed on its location page, +86 188 1981 4938. State your preferred dates, consultation language and the service or department you want to contact.
How much does a consultation, health check or hospital stay cost?
Request a current estimate for the doctor, package or procedure you are booking. For a procedure or admission, ask for tests, anesthesia, pathology, medication, room charges and follow-up to be itemized. Include questions about deposits and payment methods in the same enquiry.
Does Guangzhou United Family Hospital have 24-hour emergency care?
Yes. The hospital publishes a 24-hour emergency service at its Pazhou location. Its urgent care telephone number is +86 20 3610 2333, separate from the general appointment service center.
Disclaimer:
Information on this page is based on Guangzhou United Family Hospital’s official website (guangzhou.ufh.com.cn), including its hospital, department, patient service, appointment and insurance information. Last reviewed: 24 October 2026. Services, schedules, fees, language support, contact details and insurance arrangements may change. Confirm current details with the hospital before booking.
This page provides general information. Hospital clinicians assess suitability and make decisions about investigations, diagnosis, treatment and follow-up. MedBridgeNZ provides medical concierge and logistics coordination and does not provide medical advice, diagnosis or treatment. Appointment availability, hospital acceptance and treatment outcomes are not guaranteed.